Privacy Policy

Al Ruya Architects, located at Building 1, Cluster I, Jumeirah Lakes Towers, Suite 1501, 15th Floor, Dubai, Dubai, 50001, UAE, is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our site or use our online platform.

Information We Collect

We collect information that you provide directly to us when you interact with our service, such as when you contact us, submit inquiries, or use forms on our site. This may include your name, contact details, and any other information you choose to provide.

We may also collect certain information automatically when you visit our site. This information may include your IP address, browser type, operating system, referring URLs, information about your usage of our site, and other technical data. This data helps us understand how our users access and use our service.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our site and services.
  • Improve, personalize, and expand our site and services.
  • Understand and analyze how you use our site.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to our site, and for marketing and promotional purposes.
  • Process your inquiries and requests.
  • Detect and prevent fraud.
  • Comply with legal obligations.

Legal Basis for Processing

Our processing of your personal data is based on the following legal grounds:

  • Your consent: Where you have given us clear consent to process your personal data for a specific purpose.
  • Performance of a contract: Where our processing is necessary for the performance of a contract to which you are a party, or to take steps at your request before entering into such a contract.
  • Legitimate interests: Where our processing is necessary for our legitimate interests or those of a third party, provided those interests are not overridden by your fundamental rights and freedoms.
  • Legal obligation: Where our processing is necessary for compliance with a legal obligation that applies to us.

Disclosure of Your Information

We may share your information with third parties only as necessary to operate our business, provide our services, and comply with the law. This may include sharing data with service providers who perform functions on our behalf (such as website hosting, data analysis, and customer service). These third parties are obligated to protect your information. We may also disclose your information in response to legal process, when necessary to protect our rights or property, or in connection with a merger or acquisition. We do not sell your personal data to third parties.

Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which we collected it, including for the purposes of satisfying any legal, accounting, or reporting requirements. To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the personal data, the potential risk of harm from unauthorized use or disclosure of your personal data, the purposes for which we process your personal data and whether we can achieve those purposes through other means, and the applicable legal requirements.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please be aware that no security system is impenetrable, and we cannot guarantee the absolute security of your data transmitted to our site.

Your Data Protection Rights

Depending on your location and applicable data protection laws, you may have the following rights regarding your personal data:

  • The right to access: You have the right to request copies of your personal data.
  • The right to rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The right to erasure: You have the right to request that we erase your personal data, under certain conditions.
  • The right to restrict processing: You have the right to request that we restrict the processing of your personal data, under certain conditions.
  • The right to object to processing: You have the right to object to our processing of your personal data, under certain conditions.
  • The right to data portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions.
  • The right to withdraw consent: If we are relying on your consent to process your personal data, you have the right to withdraw that consent at any time.

To exercise any of these rights, please contact us using the contact information provided below.

Cookies and Similar Technologies

We may use cookies and similar tracking technologies to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is provided separately on our site, often in a Cookie Policy or a dedicated section.

Third-Party Websites

Our site may contain links to third-party websites that are not operated by us. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, you may contact us in writing at:

Al Ruya Architects
Building 1, Cluster I, Jumeirah Lakes Towers
Suite 1501, 15th Floor
Dubai, Dubai, 50001
UAE